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SCM-450 11A/B - Managing Supplier Performance and Relationships

Featuring Bob Trent

Length: 2 hours 23 minutes

Managing Supplier Performance and Relationships

Few would argue against the idea that the need to manage supplier performance and relationships is increasing rather than decreasing.  At the end of this module participants will be able to:

  • Develop a set of questions that a supply organization should ask when managing supplier quality performance
  • Understand the concept of supplier development, including how to take a financial perspective when evaluating supplier development projects
  • Identify why supplier relationships are increasing in importance and what buyers should do to manage their relationships
  • Understand how to build trust-based relationships and how to become a preferred customer to suppliers 

Supplementary Materials

  • Notes & Materials