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SCM-450 05A/B - Measuring Across The Supply Network

Featuring Bob Trent

Length: 2 hours 15 minutes

Measuring Across the Supply Network

This module features one of the four key enablers of strategic supply management success—supply measurement.  The discussion includes:

  • A comprehensive overview of supply measurement, including the reasons why supply organizations measure performance
  • Different areas where performance measurement occurs
  • Characteristics of effective measures
  • Research-based conclusions regarding performance measurement
  • Importance and shortfalls of supplier scorecards
  • How to conduct supplier satisfaction surveys
  • A new set of supply management measures
  • An in-depth discussion of performance benchmarking. 

Supplementary Materials

  • Notes & Materials